Troubleshooting iPhone Exchange Configuration


If you’re having an issue connecting your iPhone to your Exchange 2003 server, either standalone or Windows Small Business Server 2003, try resetting your exchange IIS folders. Microsoft has a full guide on resetting the folders from scratch, which when followed, has resolved the majority of iPhone related issues we’ve encountered.

Microsoft Support Site

Also, ensure that you are using a trusted 3rd party SSL cert on your exchange server. Self-signed certificates seem to cause problems later on. To ensure that you have a trusted 3rd party certificate, browse to your mailserver’s OMA directory in Internet Explorer. If you are presented with a login screen, then your SSL is likely grated from a 3rd party. If you have to acknowledge any security warnings, chances are your SSL is self-signed.

Still having issues or just want it fixed.

Contact us today at 775-284-0392

HomeServicesSupportSalesDownloadsContact Us
2006-2012 © Copyright Cypress Systems, Inc. All rights reserved. Read our Privacy policy.