Maintenance / Service Plans

Small Business Managed Services

Time

Standard Rate $115** per Hour

Service Plan 1

Additional Hours Will Be Billed At Contract Rate

 

1 Hour Per Week / 1 Day a Week

 

Plan Rate

$105* per Hour

Service Plan 2

Additional Hours Will Be Billed At Contract Rate

2 Hours Per Week / 1 Day a Week

 

Plan Rate

$100* per Hour

Service Plan 3

Additional Hours Will Be Billed At Contract Rate

3 Hours Per Week / 2 Days A Week @ 1.5 Hours Per Day

 

Plan Rate

$90* per Hour

All Plans Include

Antivirus

  • Check Schedule Scans
  • Verify Completion Status
  • Check Virus Definition Updates Status
  • Check Quarantine On System
  • Check Current Version – Notify Your Company Of Any Available Software Updates
  • Real Time System Monitoring
  • Hard Drive Check
  • Antivirus Status Check
  • Server Event Logs
  • Critical Events (Server Outage)
  • Asset Tracking (Hardware)
  • Software License Tracking
  • Software & Operating System Updates
  • Install Security Updates
  • Install Hardware Driver Updates
  • Backup Status Verification
    Spyware Analysis

    Plan 2 Also Includes

    Check Wireless Security
    Backup Integrity

  • Test Restore Data Files
  • Install Software and Security Updates
  • Optimize Backup Jobs
  • Plan 3 Also Includes

    Systems Optimization

  • Workstation and Server Storage
  • Workstation Cleaning (Physical)
  • * All plans require a minimum contractual obligation of 3, 6, or 12 months. Billed on first date of each calendar month.
    ** Please note labor rates may change in accordance with market conditions. Rates are per engineer.

    Relax. You're in Good Hands
    Your network is an integral part of your business’s daily operations; when it goes down, so does your productivity and profits. Keeping your network healthy with regular maintenance can help you avoid system outages. If you can answer “yes” to any of the following questions then our flexible range of support plans could be the solution you’ve been looking for.

    • Help KeyboardDo you have little or no in-house network systems support?
    • Do you use the "fingers crossed" approach to network systems support?
    • Can't get your backup working or don't have a back up?
    • Do you worry when the only person in the organization with any network systems knowledge goes on leave?
    • Would you like to know that a certified network systems engineer is always available whenever you need assistance?

    For organizations needing full-time or part-time network administration and user support, Cypress Systems, Inc. can provide certified network engineers specializing in a variety of disciplines. By committing to one of our service plans, you can take advantage of labor discounts from our standard hourly rates.

    Client Benefits

    • Flexible - Get a certified network engineer onsite quickly and avoid the time and expense of hiring for short-term projects.
    • Priority Support - first response status over non-contract customers.
    • Cost Effective - With reduced hourly rates, your company can address issues rapidly and effectively.
    • Automated - Our work order dispatch systems coupled with G.P.S. technology allow Cypress Systems, Inc. to have a certified network engineer onsite in the shortest amount of time possible.
    • Remote Network Assistance - Our certified network engineers can fix most issues remotely, eliminating the need for an onsite visit. Due to our efficiencies in working remotely we can offer further reduced service labor rates.
    • Active Server Monitoring - Realtime monitoring of your server(s) health.
    • Cost Effective - With reduced hourly rates, your company can address issues rapidly and effectively.

     

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